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FAQ
all your questions, answered sweetly
how long does shipping take?
We ship within 1-2 business days. Standard takes 5-7 days. Express takes 2-3 days.
do you ship internationally?
Yes! International shipping takes 10-14 business days. All orders are tracked.
are your accessories handmade?
Absolutely! Every piece is handcrafted with love and attention to detail.
how do i care for velvet & pearls?
Brush velvet gently. Wipe pearls with a soft cloth. Store away from sunlight.
what payment methods do you accept?
We accept all major cards, PayPal, Apple Pay, Klarna, and Afterpay.
what is your return policy?
We offer a 14-day easy return policy. Items must be unused and in original packaging.
do you offer gift packaging?
Yes! All orders come wrapped with tissue paper, a sticker, and a handwritten note.
can i request a custom order?
Yes! Just message us on Instagram or WhatsApp with your vision.
how can i contact you?
DM us on Instagram (@ohmyaccessories), WhatsApp, or email hello@ohmyaccessories.com.
♡ still need help? ♡
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CONTACTS
